Fundingworks

FAQ

There are a lot of crowdfunding tools already available. Why did you build a new one?

Fundraising by Fractured Atlas was made with the artist in mind. Fractured Atlas works with over 50,000 artists and arts groups, and many of them want to use crowdfunding. Over the years we’ve built software to manage our own business. Since we understand both the arts and technology, we decided to build a unique fundraising platform specifically for fiscally sponsored projects and 501(c)(3) arts organizations.

But Fundraising by Fractured Atlas isn’t just a crowdfunding engine. With these tools, Fractured Atlas seeks to open more doors for artists than your typical crowdfunding site. Artists find a powerful platform for raising both money and excitement for their work, but they can also apply for grants, obtain matching gifts, track expenses, and more.

Are donations tax-deductible?

Yes! All donations made on Fundraising by Fractured Atlas will be processed by Fractured Atlas. Fractured Atlas is a 501(c)(3) public charity; all donations are tax-deductible to the extent permitted by law. Fractured Atlas will issue tax receipts for all donations made through a campaign.

How do you use donor information?

Fractured Atlas does not sell, trade, or share our donors' personal information with any other organizations or vendors, nor do we send donor mailings on behalf of other organizations, without the donor's consent. As a rule, however, we do provide our fiscally sponsored artists with information on the donors who have contributed to support their specific projects. 99% of the time this is what such donors expect, but requests for anonymity from the supported artists will be honored. Please see our Privacy Policy for more information.

How do I suggest a new feature?

Through our Feature Request Forum of course! Check there to see what’s on the way and weigh in on what you think is a high priority for development.

How do I ____?

The Fractured Atlas Knowledge Base offers instructions and tips on features and tasks.

What if something goes wrong or I need more help?

Email support@fracturedatlas.org. We’ll respond within one business day.